Hello! We look forward to welcoming you at the 2nd International
Service Design + Tourism Conference. Together we’ll explore the
latest thinking and best practices for creating meaningful, engaging
customer experiences and improving services delivered by
tourism and hospitality organizations.
Who is coming?
SDT 2013 brings together business leaders,
designers, tourism professionals and academic faculty
who are involved in the development, delivery or management
of service innovation and customer experience.
If you’re interested in the practical application of service
design thinking to develop deeper empathy for your customers
and improve their experience with your brand at every touch point,
SDT 2013 is for you.
Learn from and share your ideas with service designers
and customer experience innovators from across the globe!
What's on the agenda?
Three full days of talks, workshops, and social events – including
the not-to-be missed Tourism Service Jam!
The jam will give you an amazing opportunity to have fun with your
colleagues while “doing” service design – not just talking about it!
Register now and save!
Early Bird registration prices and special hotel room rates
are available through October 4.